Code of Ethics Enforcement Process
Upholding Professional Standards in Real Estate
All REALTORS® agree to follow the National Association of REALTORS® Code of Ethics when they join a local association. This Code goes beyond legal requirements and sets a higher standard for professionalism, honesty, and respect in real estate.
What To Do If You Have A Concern
Many issues that arise in a real estate transaction are the result of miscommunication. The first recommended step is to contact the Managing Broker of the REALTOR® involved. In many cases, a direct and constructive conversation can resolve the issue.
ECBOR members or the public may contact the Elkhart County Board of REALTORS® to request Ombudsman services before filing a formal complaint. The Ombudsman serves as a neutral party to help both sides reach a mutual understanding. With your permission, this information will be passed to an Ombudsman who will reach out to all parties to seek a resolution. If a resolution cannot be reached, you may file a formal Ethics Complaint through the Indiana Association of REALTORS®.
Please note: Ethics complaints cannot be used to collect money, damages, or reimbursement.
To Request an Ombudsman
- Contact the Elkhart County Board of REALTORS® using the Contact button on this page.
- Be prepared to provide: The name of the REALTOR® involved, A brief description of the situation, and your contact information
Resources And Filing Instructions
Before submitting a complaint, we recommend reviewing the following documents:
